Brisbane Sound Group offers a comprehensive solution to its customers, whether it is through hire, production, sales, or installation.
Perhaps most importantly, we offer service and repairs if your equipment was to fail, both on and off site. With qualified service technicians on staff, and trained recone specialists, we can offer fast, efficient and high quality service.
Can We FIx It?
Workshop Repairs
Warranty Repairs
Test & Tag Service
Purchase Spare Parts
Callout/Onsite Repairs
Download Rates Schedule
How do I book my equipment in for repair?
Simple. You can do one of two things:
Bring your equipment in to the BSG Workshop with all necessary accessories that would be required for testing (eg. power adaptors/cables, antennas etc) Monday - Friday from 9:00am - 5:00pm. (New customers - fill out the Equipment Repair Form before you come in to ensure you have all the details we require) OR
Fill out the Equipment Repair Form , then freight or Courier your equipment in to the BSG Workshop. Please make sure the equipment is safely packed in either it's original carton or a suitable box with appropriate packaging material. BSG Service Technicians will inspect the freight on arrival and will advise you if we believe the unit has been damaged in transit. BSG is not responsible for any damage to your equipment while it is in transit.
**All new customers and customers without an approved credit account with BSG will have to pay our quotation fee upfront when the equipment is booked in for repair. See our fee schedule for rates.
This fee will be deducted from the bill on collection. All repairs are payment on pickup.